Sometimes
finding the resource that you need, when you need it is difficult.
Additionally, finding the most reputable resources from the
many offerings that are published can be overwhelming. During
the times when some extra help is needed, the Online Guide
can provide valuable assistance.
The
Online Guide is a “real person” especially trained to locate
authoritative suicide prevention resources. You can
access the Online Guide 2 ways:
Email:
Start by linking to the Online Guide email button, which
will take you to a Web page where you can type in your request
and return email address. After the Online Guide receives
your request, you will receive a personalized and tailored
answer via email.
Chat:
Start by selecting the Online Guide Chat button. Type in
your request and wait for a response. The Chat feature
is only available from 9 a.m. to 5 p.m. Monday through Friday.
Tips
for getting the best results from the Online Guide
Use
the following tips to get the most from your request of
the Online Guide. Make sure to include:
Your
specific intermediary or helping role
Specific
age, ethnicity, risks or associated factors for which
you are seeking information about suicide prevention
Type
of resource that you are seeking. Resource types
include: books, articles, media, Web sites, or screening
tools
Any
limiters with respect to the “publishing dates” of the
resource, examples are “articles between 1998-2003” or
“no book published before 1995”
Any
other specific information that will help the Online Guide
to tailor the resource information to your needs
Please
limit the scope of your requests to suicide prevention related
topics and make use of the powerful search tools before contacting
the Online Guide.
